This Privacy Policy (“Privacy Policy”) describes what information DILO, as the owner of the Platform, may collect from a user (“You”“Your” or “User”), on or through Our website (https://dilopet.com/) (the “Site”) directly the owner of the Platform are referred collectively as “We”“Us””Our”) and how We use, process, disclose and try to protect such information.

By using Our Platform, or the Services, You confirm that You have read, understood, and agree with the privacy practices described in this Privacy Policy, the Terms of Use (the “Terms”), and the collection, storage, and processing of Your information in accordance with them. By visiting or using the www.dilopet.com website and domain name, any other linked pages, features, content, mobile applications, and any other services we offer from time to time in connection with any of the foregoing (collectively, the “Website”), you agree to the practices and policies set forth in this Privacy Policy, and you hereby acknowledge and consent to our collection, use, and sharing of your information as described in this Privacy Policy.

Please read the following to learn more about our Privacy Policy.

General Terms:

  1. By accessing or using the Platform or the Service, or by otherwise giving Us Your information, You confirm that You have the capacity to enter into a legally binding contract under Indian law, in particular, the Indian Contract Act, 1872, and have read, understood and agreed to the practices and policies outlined in this Privacy Policy and agree to be bound by the Privacy Policy.
  2. You hereby consent to Our collection, use, sharing, and disclosure of Your information as described in this Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at Our sole discretion, at any time, and any continued use of the Website, the Services or the Platform, following any such amendments to the Privacy Policy, will be deemed as an implicit acceptance of the Privacy Policy in its amended form. You are requested to review the Privacy Policy from time to time to keep yourself updated with any changes; or modifications made to the terms hereof.
  3. If You are accessing or using Services on the Site from an overseas location, You do so at Your own risk and shall be solely liable for compliance with any applicable local laws.
  4. If You do not agree with any of the terms and conditions of this Privacy Policy, please do not proceed further to use this Site or any Services. This Privacy Policy is subject to change at any time without notice. To make sure You are aware of any changes, please review this policy on this Site periodically.

What information does DILO collect?

When You access the Site or use the Service(s), You may provide, or We may collect information that may specifically identify You or any other individual. Given below are the types of information that We may collect:

  • Information You Give Us: We receive and store any information You enter on Our Platform or provide Us in any other way. When You register/place an order on the Site, We collect registration details such as phone number, name, geographical address, and email address.

We may also collect information required for providing You Services on the Platform including, items You place in the cart, etc. You can choose not to provide certain information, but then You may consequently not be able to take advantage of many of Our features.

We may also collect payment information such as Your payment card number, expiration date, billing, and shipping address and may retain such material for Our records for the duration of You availing of the Services or for any such period required or permitted under applicable law. By using the Service, You consent to the recording, storage, and disclosure of such communications You send or receive for these purposes.

  • Information from Other Sources: We might receive information about You such as order details, Your details shared with Our partners, etc. from other sources including from Our partners, advertisers, or third parties registered on the Platform, and add it to Our account information.
  • Cookies and Other Tracking Technologies: We utilize “cookies” and other tracking technologies.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Some cookies and other technologies may serve to recall information previously indicated or submitted by a User. Most browsers/mobile settings allow You to control cookies, including whether or not to accept them and how to remove them. You may set most browsers/mobile applications to notify You if You receive a cookie, or You may choose to block cookies with Your browser/mobile applications. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Tracking technologies may record information such as internet domain and host names, internet protocol (IP) addresses, browser software and operating system types, stream patterns, and dates and times that Our Site is accessed. Our use of cookies and other tracking technologies allows Us to improve Our Site and Your experience. At all times, You may refuse all cookies on Your browser by changing Your settings to the extent permissible on Your device. However, by doing so, You may not be able to use certain features on the Platform or take full advantage of all the offerings and interest-based advertising. However, you can still place orders.

Third-party links

The Site may include hyperlinks to various external websites, and may also include advertisements, and hyperlinks to applications, content, or resources (“Third Party Links”). We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies and ‘Terms & Conditions of these websites. Please read their policies carefully before sharing any of your details.

Secure payment gateways

DILO ensures to taking every possible precaution in protecting its User’s Personal Information. When the user enters sensitive personal data such as Bank account details, credit card or debit card details, or any other payment instrument details for registration are shared on DILO, the said information gets encrypted and is protected with trusted encryption software on DILO. However, the User shall be solely responsible for providing their credit cards, debit cards, and/or such other forms of instruments or documents for making such transactions. DILO takes no responsibility or liability for improper use of any information relating to the usage of credit cards/debit cards. If the Users have any queries regarding the security of their Personal Information provided to DILO, the Users are free to contact DILO at the given contact details.

Privacy Policy-Questions or Concerns

If you have any questions or concerns regarding our privacy policies, please send us an email at [email protected]. We will make every effort to resolve your concerns.

Contact No. :- +91 8824107113

Email address– [email protected]

Last updated- 29 Aug 2022